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Getting started
  • Welcome to WorshipHQ
  • Create your church account
  • Signing in, codes and forgotten passwords
  • Setting up your church: a checklist
  • Your dashboard
  • Finding your way around
  • Your profile, password, phone and email
  • Restoring deleted items
  • Install WorshipHQ on your phone or computer
People & congregation
  • The People page
  • Add a member
  • Edit, message or remove a member
  • Bring in your members from another system or a spreadsheet
  • Children and teens
  • Baptisms and baptism certificates
  • Families and couples
  • Age groups: children, teens and youth
  • Departments
  • Zones, fellowships and other categories
  • Visitors
  • Groups, cells and committees
  • Church and department leaders
  • Member directory
  • Birthdays and anniversaries
  • Member ID and QR code
Attendance & events
  • The Attendance page
  • Taking attendance (check-in)
  • Self check-in with a QR code
  • Recording a headcount only
  • Several services a day (service times)
  • Set up a USB fingerprint scanner
  • Face, palm and fingerprint devices
  • Register a member's fingerprint
  • Check people in by fingerprint
  • End a service and send the attendance report
  • Attendance by department, zone and fellowship
  • Events
  • Calendar
  • Facility bookings
  • Rosters: who serves at each service
Giving & finance
  • Record gifts and offerings
  • Funds
  • Record tithes after service
  • Giving statements for members
  • Set up online giving (Mobile Money and card)
  • Day Born collections
  • Pledges and campaigns
  • Harvest
  • Welfare dues and aid
  • Bank, Mobile Money and cash accounts
  • Accounting and transactions
  • Expenses
  • Budgets and department budget leaders
  • Assets and equipment
Communication & care
  • Send an SMS to your church
  • SMS credits and your sender name
  • Reminders and automations
  • Edit the messages WorshipHQ sends
  • Follow-ups
  • Prayer requests
  • Notice board
  • Sermons
  • Devotionals
  • Testimonies and praise reports
  • Counselling and pastoral care
Settings & administration
  • Church profile
  • Linked churches: a teens chapel, a branch or a partner church
  • Logo and colours
  • Team members and roles
  • Accepting an invite to your church
  • Choose what your forms ask for
  • Your church link (web address)
  • Data backups and restoring
  • Download your data
  • Audit log
Links you share with members
  • Your shared links at a glance
  • Make a QR poster to print
  • Member self-registration (join link)
  • Visitor form link
  • Children's and teens' registration forms
  • Online giving link
  • Prayer, testimony and counselling links
  • Self check-in: what members see
Plans & billing
  • Plans and what they include
  • Subscribe or renew
  • Upgrade or downgrade
  • Refunds

Manual / Settings & administration

Team members and roles

Invite people to help run WorshipHQ, and control exactly what each can see and do.

The Main Admin and Admins Open in WorshipHQ

Invite a teammate

  1. 1Go to Settings, then Users & roles.
  2. 2Under Invite a teammate, enter their Full name and Mobile number (and email if you like).
  3. 3Choose their role, then Send SMS invite.
  4. 4They get a text with a link to accept, verify their number, set a password and add a photo.

Your plan limits how many team members you can have. When you reach it, Invite a teammate shows how many your plan includes, and you can upgrade in Billing to add more.

The built-in roles

RoleTypically for
Main AdminThe person who created the church. Full control, including billing. Can add and remove Admins, and can hand the role to another Admin.
AdminSenior staff. Everything except billing and the Main Admin role. Can add other Admins and any other role, but cannot remove or change the Main Admin or another Admin.
PastorPastoral staff: people, care, counselling.
FinanceTreasurers: giving and accounts.
MediaMedia team: content such as sermons and devotionals.
LeaderDepartment or ministry leaders.
VolunteerHelpers, e.g. check-in at the door.

Change what a role can do

Under the built-in roles, choose Edit on a role to see every section of WorshipHQ. For each section choose View (can see it) or Manage (can add and change things). A person with only View sees the information but cannot add, edit or delete anything, and the buttons for it are switched off. Use All view or Clear to set everything at once.

Custom roles

  1. 1Under Custom roles, type a Role name, e.g. "Finance - Day Born".
  2. 2Tick what the role can view and manage.
  3. 3Tick Allow this role to delete records only if they should be able to delete. Otherwise they can only add and edit.
  4. 4Choose Create role, then give it to a team member.

Change someone's role or remove them

Under Your team, change a person's role and choose Update, or remove them. Remove people who leave your church promptly.

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