Privacy Policy

This explains how WorshipHQhandles information for the churches that use our Service and the people whose records they keep in it. Your church is the owner of its members’ data; we process that data on the church’s behalf to run the Service.

• Account details: church name, admin names, emails and phone numbers.
• Church data you enter: member records, attendance, giving, events, pledges and similar ministry information.
• Payment information: handled by Paystack — we never see or store full card or mobile-money details.
• Usage & device data: basic logs needed to keep the Service secure and reliable.

To provide and improve the Service, process payments, send transactional messages (receipts, reminders, OTP codes), provide support, and keep the platform safe. We do not sell your data, and we don’t use your church’s member data for advertising.

We share data only with the providers that make the Service work — for example Paystack (payments), our SMS provider (messaging), and our hosting and database providers — and only as needed. We may disclose information if required by law.

Data is stored with reputable cloud providers and protected with encryption in transit, access controls, strict per-church isolation and audit trails. No system is perfectly secure, but we take safeguarding your data seriously.

• Export your church’s data any time from Download data.
• Correct or delete member records within the app.
• Contact us to close your account; we retain data for a reasonable period, then delete it.

Churches are responsible for having permission to contact the people they message. SMS and email features should only be used to reach people who expect to hear from the church.

Privacy questions or requests? Email support@worshiphq.org.