✦ User manual ✦
Every feature,
step by step.
The complete WorshipHQ manual: 87 guides, free for every church.
✦
Getting started
Create your account, set up your church and find your way around.
Welcome to WorshipHQWhat WorshipHQ does, how this manual is organised and where to begin.Create your church accountSign up in about a minute: church name, your details, a password and a plan.Signing in, codes and forgotten passwordsHow to log in, why we send a code every time, and how to reset a password.Setting up your church: a checklistThe recommended order to set everything up so your church is ready to use.Your dashboardThe first page you see: live totals, charts, quick actions and what needs attention today.Finding your way aroundThe menu, search, notifications, your profile menu and the on-screen tips.Your profile, password, phone and emailChange your name, photo, password, phone number or login email.Restoring deleted itemsBring back members, gifts, events and more that were deleted by mistake.Install WorshipHQ on your phone or computerAdd WorshipHQ to your home screen so it opens like an app.
People & congregation
Members, visitors, children, departments, zones, groups and leaders.
The People pageFind anyone in your congregation, filter the list, and open a member's profile.Add a memberAdd someone by hand, with their details, departments, zones and photo.Edit, message or remove a memberUpdate a profile, change a member ID or status, send an SMS, or remove someone.Bring in your members from another system or a spreadsheetUpload an export from your old system, check what each column is, do a practice run, then import.Children and teensKeep children and teens separate from adults, linked to their parents.Baptisms and baptism certificatesKeep a baptism register, track who is preparing, and print professional certificates.Families and couplesGroup members into families or married couples, and record wedding dates for anniversary wishes.Age groups: children, teens and youthSet where children and teens end for your church, add a Youth group, and move people up automatically.DepartmentsCreate departments like Choir or Ushering and put members in them.Zones, fellowships and other categoriesGroup members your own way: zones, fellowships, cells, districts and more.VisitorsRecord first-time visitors, welcome them, follow up, and turn them into members.Groups, cells and committeesCreate groups that meet, let people join them, add members in bulk, and message or filter by group.Church and department leadersShow your pastors, elders and department heads, and assign department leaders.Member directoryA simple searchable contact list of your members.Birthdays and anniversariesSee upcoming birthdays and anniversaries, and send birthday wishes automatically.Member ID and QR codeEvery member's unique ID and QR code, used for quick check-in.
Attendance & events
Check-in, fingerprint, service times, events, calendar and bookings.
The Attendance pageWeekly and monthly totals, your latest service, trends and history.Taking attendance (check-in)Check people in by name or QR code, live, as they arrive.Self check-in with a QR codeLet members check themselves in by scanning a code with their phone.Recording a headcount onlySave just the numbers for a service, without names.Several services a day (service times)Name your services (1st/2nd, Twi/English) and check-ins go to the right one by time.Set up a USB fingerprint scannerOne-time setup of a fingerprint scanner on a Windows laptop or computer.Face, palm and fingerprint devicesConnect a face, palm or fingerprint terminal so people check in with a scan.Register a member's fingerprintEnrol one or more fingers so a member can check in with a touch.Check people in by fingerprintRun a hands-free fingerprint check-in station for a service.End a service and send the attendance reportClose check-in and text the totals to your leaders.Attendance by department, zone and fellowshipSee how many came from each group, who came and who didn't.EventsAdd services, seminars, conferences and camps to your church's events.CalendarOne calendar for services, events, attendance and birthdays.Facility bookingsRegister rooms and spaces, and book them for meetings and events.Rosters: who serves at each serviceBuild service sheets (Word, prayer, worship, ushering), share them and text everyone their duty.
Giving & finance
Giving, online giving, harvest, pledges, welfare and full accounting.
Record gifts and offeringsRecord a gift, see giving by fund, and download your giving records.FundsTrack money for different purposes separately: tithes, building, missions.Record tithes after serviceEnter many members' tithes in one go and text each a receipt.Giving statements for membersPrint a member's giving statement, summarised by fund.Set up online giving (Mobile Money and card)Choose where online giving is paid, so members can give from their phones.Day Born collectionsRecord Sunday day-born collections by day of the week.Pledges and campaignsRun fundraising campaigns, record pledges and payments, and remind people automatically.HarvestRun your annual harvest: record contributions, counted envelope totals, and report.Welfare dues and aidTrack members' monthly welfare dues, who owes, and the aid the church gives out.Bank, Mobile Money and cash accountsSet up where your money is kept so giving and spending land in the right place.Accounting and transactionsSee all income and spending, fund balances and reports, and record manual entries.ExpensesRecord what the church spends, with receipts and approvals.Budgets and department budget leadersGive departments budgets, track income and spending against them, and let leaders manage their own.Assets and equipmentKeep a register of church property, instruments and equipment.
Communication & care
SMS and email, reminders, follow-ups, prayer, sermons and counselling.
Send an SMS to your churchText everyone, a department, a group, leaders or specific numbers.SMS credits and your sender nameBuy SMS credits, switch on welcome texts, and get your church's own sender name.Reminders and automationsAutomatic messages: birthdays, anniversaries, visitor welcomes, not-seen check-ins and thank-yous.Edit the messages WorshipHQ sendsChange the wording of every text the app sends, in one place.Follow-upsMake sure every visitor and new member is contacted, and nobody is forgotten.Prayer requestsReceive, pray over and track prayer requests from your congregation.Notice boardPost announcements for your leadership team.SermonsKeep a library of sermons with notes, scriptures, audio and video links.DevotionalsWrite devotionals and Bible study notes, and text them to your congregation.Testimonies and praise reportsCapture and celebrate what God is doing in your church.Counselling and pastoral careA confidential log of counselling sessions, with appointments, texts and reminders.
Settings & administration
Team and roles, forms, branding, backups, exports and the audit log.
Church profileYour church's name, denomination, location and notification preferences.Linked churches: a teens chapel, a branch or a partner churchRun a teens chapel or branch on its own account, link it to the main church, and send graduating teens up.Logo and coloursAdd your church logo and choose your dashboard's colour.Team members and rolesInvite people to help run WorshipHQ, and control exactly what each can see and do.Accepting an invite to your churchFor team members: how to join your church's WorshipHQ from an invite.Choose what your forms ask forCustomise your sign-up, prayer, testimony, counselling, giving and booking forms, one step at a time.Your church link (web address)The short name used in all your shared links, and how to change it.Data backups and restoringAutomatic daily backups, backing up now, and going back to an earlier point.Download your dataDownload everything, or a single table, to Excel or CSV.Audit logSee who created, changed, deleted or viewed what, and when.
Links you share with members
Join, visitor, check-in, giving and prayer links, and how members use them.
Your shared links at a glanceThe links members and visitors use, where to find them, and how to share them.Make a QR poster to printDesign a poster for your visitor form, check-in, giving and more, then print it or save it as a PDF.Member self-registration (join link)How members register themselves, and what happens next.Visitor form linkHow first-time visitors leave their details from their phones.Children's and teens' registration formsLet parents register their children, and teens register themselves.Online giving linkHow members give from their phones by Mobile Money or card.Prayer, testimony and counselling linksLet members send prayer requests, testimonies and counselling requests from their phones.Self check-in: what members seeHow a member checks themselves in to a service with a QR code.
Plans & billing
Choosing a plan, paying, upgrading, downgrading and refunds.